Adobe Muse: Bugs

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  1. Muse changes hyperlinks when using certain characters in the URL

    Muse changes hyperlinks when using certain characters in the URL.

    For example, hyperlink in Muse was:
    {{downloadKindle}}

    but the HTML output was:
    /%7B%7BdownloadKindle%7D%7D
    (you can see that Muse also adds "/" which cause issues when integrating into our sites framework)

    Another example:
    Muse changes "&" with "%20"

    *pls don't add "/" automatically when exporting to HTML.. if users leave it out there's a reason to it..

    1 vote
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      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    • Show widget parts while editing

      I cant turn off 'Show widget parts while editing' on a new composition widget in 2018 version of muse. Its just greyed out

      Im on a mac.

      1 vote
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        1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
      • When I nest a composition inside another composition, the pinning of the triggers of the nested composition is disabled and the position ebc

        When I nest a composition inside another composition, the pinning of the triggers of the nested composition is disabled and the position of the triggers becomes responsive, despite the triggers being pinned.
        Please fix this. pinned objects must stay pinned!!! especially triggers.

        2 votes
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          1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

          This is not a bug , nested responsive pining is disabled , You can do the pining after change the object resize as none.

        • Muse crashes when resizing a slideshow or deleting a thumbnail

          Every single time I resize a slideshow within a different breakpoint or delete a thumbnail I get an error that says onExternalDimChange; ignoring. Very, very frustrating

          3 votes
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            2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
          • Constant crashing when trying to change the width of the caption text box in in the basic slideshow widget

            Error Message: 'Unexpected reentry into onExternalDimChange, ignoring'

            8 votes
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              9 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
              DONE!  ·  kratika Agarwal responded

              Hi,
              we have fixed some issues in our Muse private pre-release build. Please join it , where you can get access to the build that contains this fix. You can install this pre-release build in parallel to your existing Muse public release, and it would not interfere with it.

              Please click on this link https://www.adobeprerelease.com/ and choose to Join the “Adobe Muse Prerelease Program”.
              Do let us know if it addresses your problem?

              Thanks

            • Adobe Muse crashes when resizing an element in the sildeshow

              I use the span slider from muesthemes.com
              It's a responsive slide show.

              As soon as we resize the caption field, Adobe Muse crashes.

              There is an error in the log file:
              2017-10-09 14:40:56:119 : ERROR vcfoundation::io::VCEndOfFile: <End Of File>
              race: 1 009027C2
              2 00902763
              3 00906225
              4 00905C55
              5 00903CDD
              6 00902BF1
              7 008FB00B
              8 00915FFC
              9 761E8744
              10 7708582D
              11 770857FD

              2017-10-09 14:40:56:138 : ERROR vcfoundation::io::VCEndOfFile: WriteFile
              race: 1 009027C2
              2 008FAB60
              3 0090598C
              4 00903CDD
              5 00902BF1
              6 008FB00B
              7 00915FFC
              8 761E8744
              9 7708582D
              10 770857FD

              I use the latest public build of Muse, OS is Windows…

              2 votes
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                1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
              • page item is not IBounds, but fluid width?

                When trying to upload a site I get this message.
                Site always worked fine. What does it mean. I only replaced an image in a slider.

                6 votes
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                  5 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                  DONE!  ·  kratika Agarwal responded

                  Hi,

                  This issue is fixed in latest Muse 2018.
                  Please update to latest version and verify that your issue is fixed.

                  Thanks

                • Form widget: it's not possible to style the 'we have received your mail' box for different breakpoints.

                  When you change the style of the font in the 'we have received your mail' box, the style is automatically updated for every breakpoint.

                  1 vote
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                    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                  • Slideshow full screen lightbox option removed in Update

                    With Muse's recent update there is no longer an option to select the full screen light box for in the slideshow widgets panel. Theres the option for a full screen slideshow, but no longer a full screen lightbox. However previous full screen lightbox galleries created before the update still work, and since I cant create a new one like we used to I can copy and paste a gallery I made in a previous version, but when I check the full screen option muse will crash. Tech support helped with by trying a pre-release version, and now the file no…

                    1 vote
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                      1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                    • Dear Muse developers, we love Muse but please don't release a new version it if its not working well!

                      Dear Muse team, most of us are using your software as paid designers and our clients sites are screwed up when you release a product full of bugs. We don't have time in the commercial world to be your lab rats to test and report issues.

                      Please have the backbone to tell your management "Its not ready yet" or "We need more time" as this is hard for small businesses to deal with when our existing Muse sites are full of issues, the next time we go to work on them after a software update.

                      Sincerely

                      Joe

                      1 vote
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        DONE!  ·  kratika Agarwal responded

                        Hi,

                        we have fixed many bugs in Muse 2018.
                        Please update to latest version and verify if the issue is fixed.

                        Thanks

                      • Can't save as html, preview or upload.

                        Can't save as html, preview or upload muse files. I get the following error each time: "Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse Team. - setPositionForPinToBrowser couldn't get widthProp"

                        1 vote
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                          1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                            DONE!  ·  kratika Agarwal responded

                            This issue has been resolved in Muse 2018.

                            Please verify and let us know.

                            Thanks

                          • When I resize Fullscreen Slideshow text window Muse crashes everytime

                            When I resize Fullscreen Slideshow text window Muse crashes everytime

                            2 votes
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                              0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                            • Aobe Muse 2017 -- Left property should be a pixel value

                              Unable to preview site in browser. Unable to publish to BC as temp site to test links and responsive layout. Reluctant to publish to BC after months of work. Muse log snippets: [25:05:56.746] 15:18:17.307 | Warning: Failed to find {param_width} in HTML string to replace in widget:Search Field (1.0)
                              [25:05:59.710] 15:18:20.276 | Warning: Failed to find {param_width} in HTML string to replace in widget:Nav System Pro - Loader (1.3); [25:06:00.116] 15:18:20.678 | Assert: Left property should be a pixel value-assert+pushLeftPropertyToRelativePositionedChildren+processPinProperty+processNode+processNode+processNode+processNode+processNode+processNode+HTMLRootRenderer/adjustResponsiveNodes+HTMLRootRenderer/renderOneBrowserWidth+HTMLRootRenderer/render+HTMLGenerator/generateHTML+SiteExportControllerBase/exportOnePage+SiteExportControllerBase/doTask+SiteExportControllerLocal/doTask+StateMachine/executeNextTask+StateMachine/nextTask+Timer/_timerDispatch+Timer/tick+end stack
                              [25:06:00.116] AlertAndExit because of: Left property should be a pixel value

                              1 vote
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                                0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                DONE!  ·  kratika Agarwal responded

                                This issue must be fixed in latest Muse 2018.
                                Please check and let us know.

                                Thanks

                              • elements of the pages move randomly after update

                                I have created a page in the 2016 version. Soon after the “Muse” update 2017 was
                                published. Ever since then the different elements of the pages move randomly.
                                For example:
                                When I fix a responsive text and the linked picture (with fixed size) the position of the text
                                changes as soon as the width of the page is narrowed. In some cases the text is not even
                                visible anymore.
                                If I fixed both elements (pictures and text) together they stay in the right position vertically
                                but won't stay in the middle horizontally.
                                As this is a pretty extensive page I…

                                1 vote
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                                  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                  DONE!  ·  kratika Agarwal responded

                                  We have fixed this issue in Muse 2018. Please verify it and let us know if it fixed.

                                  Thanks

                                • uppdate did not solved message:Some files on the server may be missing or incorrect

                                  Latest uppdate did not solved message: Some files on the server may be missing or incorrect. My clients are not amused.....

                                  3 votes
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                                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    DONE!  ·  kratika Agarwal responded

                                    Hi,

                                    This may happen, if your browser has cached data, which conflict with data newly uploaded to the server. Normally in this case it helps, to clear the browser cache.
                                    Sometimes this alert occurs, if there is a conflict between the data newly uploaded to the server and a caching mechanism provided by the hosting server.
                                    If you don’t get rid of this alert, when you have cleared your browser cache, and you are sure, that really no file is missing, you may edit the file "AppPrefs.xml“:
                                    Close Muse (this is important).
                                    Find the file „AppPrefs.xml“ on your machine.
                                    On Windows go to “C:\Users\(username)\AppData\Roaming\Adobe\Adobe Muse CC Prerelease\2017.0”
                                    On a Mac go to menu „Go/Go to Folder …“ and give in or better copy the following line and paste it into the „Go to Folder“ dialog.
                                    ~/Library/Preferences/Adobe/Adobe Muse CC/2017.0/appPrefs.xml

                                    Open “AppPrefs.xml" with a text editor and change
                                    SuppressMissingFileError

                                    to
                                    SuppressMissingFileError

                                    Save…

                                  • Even After new update (today, 7/10/17) start page buttons unresponsive, no recent file history shown

                                    For over a month now, the start page has not shown any recent files, and the buttons to open a file, recent file, work, or learn, do not work. I can still use the program but have to enter through the main app button in finder. Even then I have to use the file drop down to locate my recent files to access them. Muse is not working properly! PLEASE FIX THIS!

                                    2 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      DONE!  ·  kratika Agarwal responded

                                      Hi,

                                      Thanks for reporting.
                                      What is the OS you are using?
                                      This should not happen, please logout from creative cloud login again and relaunch Muse to see if your issue gets resolved.

                                      Thanks

                                    • 6 votes
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                                        4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                        DONE!  ·  kratika Agarwal responded

                                        Hi,
                                        Please use latest 2017.0.4 Muse from creative cloud .
                                        This should resolve the issue.

                                        Thanks

                                      • New update says it doesn't affect htaccess file, but i am having issues with htaccess file with new muse update.

                                        Hi! I uploaded my website with the new updated muse, and the bug it says it no longer should create with htaccess, has happened (it keeps showing visitors the error that files are missing etc).. when i contacted my web-host they told me it is the htaccess file on my site causing the issue. I don't know how to troubelshoot this. Any help would be great! Thanks!

                                        2 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          DONE!  ·  kratika Agarwal responded

                                          Hi,

                                          This may happen, if your browser has cached data, which conflict with data newly uploaded to the server. Normally in this case it helps, to clear the browser cache.
                                          Sometimes this alert occurs, if there is a conflict between the data newly uploaded to the server and a caching mechanism provided by the hosting server.
                                          If you don’t get rid of this alert, when you have cleared your browser cache, and you are sure, that really no file is missing, you may edit the file "AppPrefs.xml“:
                                          Close Muse (this is important).
                                          Find the file „AppPrefs.xml“ on your machine.
                                          On Windows go to “C:\Users\(username)\AppData\Roaming\Adobe\Adobe Muse CC Prerelease\2017.0”
                                          On a Mac go to menu „Go/Go to Folder …“ and give in or better copy the following line and paste it into the „Go to Folder“ dialog.
                                          /Library/Preferences/Adobe/Adobe Muse CC/2017.0/appPrefs.xml
                                          Don’t forget the "
                                          " at first place!
                                          Open “AppPrefs.xml" with a…

                                        • June 13 2017 update: "Create New", "Open ..." buttons dead. "Recent" screen and "Learn" Screen, empty

                                          June 13 2017 update: "Create New", "Open ..." buttons dead. "Recent" screen and "Learn" Screen, empty. Menus seem to be ok ...

                                          2 votes
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                                            4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                            DONE!  ·  kratika Agarwal responded

                                            Hi,

                                            Thanks for reporting. If you have saved some muse file in the Muse so that will be visible in “Recent” screen that is your last saved work.
                                            Learn screen should show tutorials. Please logout from muse and try relaunching it.

                                            Thanks
                                            Kratika

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