Adobe Muse: Bugs

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  1. Unwanted Horizontal Scrollbar. Works in CC(2015) not in CC(2017)

    Confirmed as a bug through Muse Tech Support

    https://dl.dropboxusercontent.com/u/3788438/museBug/index.html

    Why does this page scroll horizontally at 1214px when the next breakpoint is set at 800 and this text block is inside the 800 margins?

    There is just one yellow div set to "Stretch to Browser Width" and this text on top of it. The text block is centered and 730px wide. This all resides in a 1250 breakpoint.

    Breakpoints are 1250 and 800. Both are FIXED WIDTH. Any help is much appreciated.

    Notice when you go below 800 the vert scrollbar goes away.
    This works CORRECTLY in CC(2015.2.0) but does…

    1 vote
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      As I can see in the file you shared that on 800 Break point the yellow outer rectangle is set to responsive width and height and it is a fixed BP so the rectangle will not be responsive change it to Stretch to browser width at this bp and then verify it will work.

      Thanks

    • Even After new update (today, 7/10/17) start page buttons unresponsive, no recent file history shown

      For over a month now, the start page has not shown any recent files, and the buttons to open a file, recent file, work, or learn, do not work. I can still use the program but have to enter through the main app button in finder. Even then I have to use the file drop down to locate my recent files to access them. Muse is not working properly! PLEASE FIX THIS!

      2 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi,

        Thanks for reporting.
        What is the OS you are using?
        This should not happen, please logout from creative cloud login again and relaunch Muse to see if your issue gets resolved.

        Thanks

      • Mobile menu: accordion widget doesn´t close after an item is chosen

        I think this was mentioned often enough in the forum, but no answer was given: When you click on the hamburger menu on a mobile the accordion widget with its menu items opens - so far, so good. But after you chose an item, the accordion should close again so that you can see the content. Unfortunately it doesn´t. You have to click on the hamburger icon again. This isn´t userfriendly ...

        1 vote
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          3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

          Hi,

          This issue must be fixed in 2017.0.2.
          Please check once again and if you are still able to reproduce the issue, share the muse file and steps to reproduce (via dropbox or Creative cloud).

          Thanks
          Kratika

        • June 13 2017 update: "Create New", "Open ..." buttons dead. "Recent" screen and "Learn" Screen, empty

          June 13 2017 update: "Create New", "Open ..." buttons dead. "Recent" screen and "Learn" Screen, empty. Menus seem to be ok ...

          2 votes
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            3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

            Hi,

            Thanks for reporting. If you have saved some muse file in the Muse so that will be visible in “Recent” screen that is your last saved work.
            Learn screen should show tutorials. Please logout from muse and try relaunching it.

            Thanks
            Kratika

          • New update says it doesn't affect htaccess file, but i am having issues with htaccess file with new muse update.

            Hi! I uploaded my website with the new updated muse, and the bug it says it no longer should create with htaccess, has happened (it keeps showing visitors the error that files are missing etc).. when i contacted my web-host they told me it is the htaccess file on my site causing the issue. I don't know how to troubelshoot this. Any help would be great! Thanks!

            2 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hi,

              This may happen, if your browser has cached data, which conflict with data newly uploaded to the server. Normally in this case it helps, to clear the browser cache.
              Sometimes this alert occurs, if there is a conflict between the data newly uploaded to the server and a caching mechanism provided by the hosting server.
              If you don’t get rid of this alert, when you have cleared your browser cache, and you are sure, that really no file is missing, you may edit the file "AppPrefs.xml“:
              Close Muse (this is important).
              Find the file „AppPrefs.xml“ on your machine.
              On Windows go to “C:\Users\(username)\AppData\Roaming\Adobe\Adobe Muse CC Prerelease\2017.0”
              On a Mac go to menu „Go/Go to Folder …“ and give in or better copy the following line and paste it into the „Go to Folder“ dialog.
              /Library/Preferences/Adobe/Adobe Muse CC/2017.0/appPrefs.xml
              Don’t forget the "
              " at first place!
              Open “AppPrefs.xml" with a…

            • uppdate did not solved message:Some files on the server may be missing or incorrect

              Latest uppdate did not solved message: Some files on the server may be missing or incorrect. My clients are not amused.....

              3 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi,

                This may happen, if your browser has cached data, which conflict with data newly uploaded to the server. Normally in this case it helps, to clear the browser cache.
                Sometimes this alert occurs, if there is a conflict between the data newly uploaded to the server and a caching mechanism provided by the hosting server.
                If you don’t get rid of this alert, when you have cleared your browser cache, and you are sure, that really no file is missing, you may edit the file "AppPrefs.xml“:
                Close Muse (this is important).
                Find the file „AppPrefs.xml“ on your machine.
                On Windows go to “C:\Users\(username)\AppData\Roaming\Adobe\Adobe Muse CC Prerelease\2017.0”
                On a Mac go to menu „Go/Go to Folder …“ and give in or better copy the following line and paste it into the „Go to Folder“ dialog.
                ~/Library/Preferences/Adobe/Adobe Muse CC/2017.0/appPrefs.xml

                Open “AppPrefs.xml" with a text editor and change
                SuppressMissingFileError

                to
                SuppressMissingFileError

                Save…

              • Native Superhero widget in Muse

                Is there any way for you guys to make it possible for an element to stay centered on a webpage across all devices and screens? I sourly miss this, and the 3rd party widgets are not functioning properly and are very limited. This is something that should be possible to adjust natively in Adobe Muse.

                Thanks :)

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • asd

                  sadasd

                  1 vote
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                    DONE!  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • When you want you click "save as" and then write the new name, after that Muse crashes!

                    The new name is technical correct without any special letters. The crashed file can be open when muse is restarted but sometimes not every adjustment (I did before clicking save as) has been saved. What's wrong? Has somebody else this problem, too?

                    1 vote
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                      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                    • asd

                      SpecsTest

                      1 vote
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                        DONE!  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                      • Specs

                        Specs pecs

                        1 vote
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                          DONE!  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                        • Adobe Muse is crashing right after quit.

                          Adobe Muse is crashing right after quit. I got the same issue on my two computers. The Adobe Muse installed is the latest version and my two computers are running macOS Sierra 10.12.5

                          1 vote
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                            0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                          • can't open pages in design mode

                            muse allows me to open only the first page. I can work on a page. then, after working on it, I can't work anymore pages because muse doesn't allow me to open any more pages. in design mode I mean. thanks.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unable to Open or Create New File

                              Muse will open, but I am when clicking "Create new" or "Open" nothing happens.

                              Running Adobe Muse on a MacBook Pro

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi,

                                This should not happen.
                                It is not reproducible at my end.
                                Please use latest Muse 2017.0.4 from creative cloud, and see if it is resolved.

                                Thanks

                              • 6 votes
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                                  4 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3rd Party Lightbox Widget Bug - dialog closing after each thumb and image add

                                  Noticed that on Windows 7 running 2017.0.1 that anytime you try and add images/thumbnails in 3rd party lightbox widgets, the dialog box always closes after each add, and the widget goes through a refresh. You have to continuously reopen the widget dialog to add another image.

                                  I've tested multiple 3rd party lightbox widgets and they are all behaving the same...

                                  3 votes
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                                    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Muses loses the link

                                    Hello
                                    Is it a bug or voluntary?

                                    When I transfer the muse file and the resource directories (with an identical structure), Muse loses the links with resource.

                                    2 votes
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                                      0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi,

                                      Thanks for reporting but it is not an issue as this is as expected if you transfer the muse folder then you need to export it again to see the exported site.

                                      Thanks

                                    • Accordion Panel: When pinning to right side of container works in Design, but not in Publish

                                      When using top-right pin, the accordion works as expected. When switched to right side only, it works in design, but moves to the left partially off-screen in Preview and Publish. Can't find the hidden issue. I'm a coder, hoping to save time with Muse, but I don't have time to debug other people's programs. So, hopefully, you guys can test and repair these issues.

                                      3 votes
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                                        1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi,

                                        This is not an issue. This is the expected behaviour as the widget goes out of the page so it is not visible as the browser will show the page view, in Design also, the accordian goes out of the page but you can see it by moving horizontal bar to left.
                                        Hope it helps!

                                        Thanks
                                        Kratika

                                      • Asset Problem Error Message without any Errors in Asset Panel

                                        Whenever I publish my site I get the following pop up:

                                        "Asset Problem: Click Cancel and then use the Assets panel to fix asset problems, or click OK to continue"

                                        However, I do not have any assets flagged with an error in the Assets panel.
                                        Also post publishing, visitors to my website get the following message:
                                        "Some files on the server may be missing or incorrect"

                                        This is certainly not great for business.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Incompatibilité Muse et autres programmes Adobe

                                          Bonsoir

                                          Je pense qu'il y a des interactions entre Muse et certains programmes Adobe (Indesign et Photoshop).

                                          Le lancement d'Indesign en même temps que Muse m'a obligé à réinstaller Indesign.

                                          A l'exportation, certains fenêtres de Muse bloquent Photoshop ou Indesign

                                          Jean Philippe

                                          1 vote
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                                            DONE!  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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