Adobe Muse: Bugs

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  1. Text in accordion widget misbehaves in preview and publish mode but works fine in design mode.

    In this Muse file - https://drive.google.com/open?id=0B30z2v1Zdn7WNThLYWF6TG05N28 . I've shown an example of a bug I often get. I've placed three identical looking accordion widgets in the design view. In the preview mode when they are clicked sometimes either the superscript/subscript text gets bigger or gaps get created between the words or both happen in the label of the accordion widget. More information about this bug is given in the muse file itself. I'm using the current latest version of Muse 2017.0.3.20. Please fix this bug as quickly as possible because my whole main content of website is made using the…

    9 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Transition/State issue

      Fade transition works fine with solid or gradient filled shapes however when you try to us an image it does not fade. I think I read that that is the "desired" output but that can't be right so it's got to be a bug. Can we get that fixed so we can have a "slider" effect for before/after images.

      2 votes
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        0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
      • Disable the 'files are incorrect or missing' message to the public.

        After most Muse updates I receive a 'Some files are incorrect or missing' message on a live website. I'd like the option to DISABLE this message. Please let us deal with errors in private.

        Also 'clear your cache' is not an adequate solution. Many website visitors do not know what a cache is or how to clear it.

        Thank you.

        46 votes
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          42 comments  ·  Flag idea as inappropriate…  ·  Admin →

          We are sorry to hear that inspite of us addressing this issue in recent update, it seems to still persist! The main reason is not actually Muse app itself, but there can be a number of combinations/settings on your hosting server that might result in this error message pop up.

          We had tried to list down all such possible combinations and you can read them at:
          helpx.adobe.com/muse/kb/files-on-server-mis..

          Note that we cannot directly control these settings, and that is the reason it becomes even harder to provide one generic fix that will work for all.

          Having said that, we hear you and your suggestions about “an ability to disable this error message”. Please note that we are evaluating adding such a capability and will do our best to address it in our next update.

          Thank you!

        • Responsive & pinning option in slideshow & its animation

          1.The options in slideshow of pinning the right,left arrows & content are disabled.
          2.The content box should be responsive to the height of the slideshow or the browser window size.
          3.Animations should be added other then fade,horizontal & vertical.

          1 vote
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            UNDER REVIEW...  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • accordian panel not pushing content down when opening. opens behind content. inconsistent, sometimes works as it should in breakpoints.

            in some breakpoints it will work how it is supposed to, pushing down content, but most of the time does not work in any breakpoints, opening behind content rather than pushing the content down. was told by adobe tech that it is a known problem, the tech told me he would have to work on the file and fix it over the next couple days.

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Tabbed panels responsiveness bug

              When inserting a tabbed panel widget and If I meet meet a new breakpoint, the tabbed panel widget always jumps to the first/last tab in the stacking order. This is not how it's supposed to be. It supposed to stay in the working tabbed panel and not jump elsewhere to other tab.
              Here is a file but you can easily create a new file with that widget and insert a breakpoint. When resizing the browser at the breakpoint it jumps to other tabs. Although this working fine when at design view but not when at preview or published. .muse file …

              1 vote
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                0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
              • Lightbox doesn't close itself if you click a anchor point link inside a menu composition.

                As the title says, if you have a composition made with a Lightbox to show up a menu when the users click the trigger it works good, you can add your menu and link it to hyperlinks or anchor points.
                But when a link is clicked, the Lightbox itself remains visible, so users can't see content below it, and need an extra click to close it.
                I think that is not a user friendly interaction and should be fixed. The steps should be, after a menu link is clicked, it goes to the anchor point or hyperlink and then close…

                1 vote
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                  2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                • Full screen slideshow bug

                  Hello,

                  I want to report a bug that causes Muse to crash.

                  Step 01 - Create a lightbox slide show.

                  Step 02 - Select the lightbox slideshow to also be full screen.

                  Step 03 - Uncheck show lightbox parts while editing.

                  Step 04 - When you move the whole slideshow it causes Muse to crash.

                  I hope this bug gets fixed soon.

                  Regards

                  1 vote
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                    UNDER REVIEW...  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                  • Getting warning that I am using a web kit font I am not entitled to

                    Occasionally, when firing up Muse, I get a warning box that says I the site I am using contains fonts from TypeKit that I do not get in my plan. (which I do). Restarting the program solves the issue.

                    4 votes
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                      1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi,

                      Please try below steps:
                      For Mac-
                      1. Close Muse – You may need to force quit
                      2. Delete the file named “list”
                      user home>Library>Preferences>com.adobe.AdobeMuseCC.2017.0>Local Store>tk3>Browse>list
                      4. Launch Muse and select File>Add/Remove Web Fonts
                      You may need to sign out and sign back in to your Adobe account
                      5. Launch muse and went into the typekit font menu to add/remove. Select the trouble font I was using, remove it and then add it back.
                      6. Quit Muse – then relaunched it with your website I had the issue with.
                      7. Muse type menu works. The font loaded, The font family is working.

                      Please see if above steps help in resolving the issue.

                      Thanks
                      Kratika

                    • sftp connection to Gandi domain

                      When trying to connect to a Gandi simple hosting server, get the message " failed to retrieve MD5 fingerprint,". The connect parameters are ok with filezilla or winscp (server name and port, username and password, sftp option). A ssh key is present on the hosting server.
                      Is that connectivity bug (saw it with 1&1 hosting provider) still open?
                      Thank you

                      1 vote
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                        0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                      • Problem with Stoke spacing on widget elements

                        Steps;
                        1. create new menu from widgets panel
                        2. apply stoke to outer menu object (not individual menu item)
                        3. change stroke to "Align stroke to inside" (or center)

                        Note that Muse is now adding a space between the actual menu items and the object frame, which wasn't there when stroke align outside was selected. This space increases as you increase the stroke width, and gets stranger results when aligning to center.

                        Since this space isn't added via padding or any other setting it indicates that there is a bug, since there also isn't any control to get rid of…

                        1 vote
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                          0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                        • Adobe muse don't open any page. only the first after starting

                          after opened a page and closed it. Muse don't open any page. If you want to open a page you have to shutdown and reopen the software.

                          3 votes
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                            3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                          • Self Pinning by default is not usefull

                            I start with a new file becuase of a recent thread: https://forums.adobe.com/thread/2267015#access_token=eyJ4NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.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.m51EQ5azb3whqaNb-3lyunOXtD4E_c8XCZwyi_H31cQIfdHCMOOA_hLHeqRUfu48EzHpiyTzntkW48WqxdDKxtc3rGCu2rlICHJxob9fpQmPXGRx2QspjrTySK5gLbQKrvqW75_iNNjjJ5T3Xgd-1TduzpiJNKbOi7aBKMeVRbeHpJq82rMAp_u1-XvAJ42MHD-dMeQ9m8LsrOUW-X2RSxK_9A82_PRX-Qt8EOaYDKZxlAbS1KcLQ286NUmtTpjHEyxpEEArZzmA2OfhFzZyGqaK2Ya5hw1k9PChej2mYHyWqykAAdBefDXA84UQDgeve1zGEUEruI3d9usOlcJDEg&token_type=bearer&expires_in=86399989

                            The file itself starts with only a slideshow (scaled to browser width), a logo (picture, pinned to the center), a button for scrolling down to the next window (pinned to center).
                            Also there´s an anchor which should not create any issue at all, right?

                            But I can see in the top menubar that something might be pinned to the left (why am I not able to add a screenhot?).
                            By clicking the bulb on the right hand side in this feedback window for "GIVE FEEDBAK" there´s no function!?…

                            2 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Seed this forum with your ideas

                              UserVoice pro tip #1:
                              Your customers are full of ideas, but people are more likely to contribute if they're not among the first. Add your own ideas now!

                              0 votes
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                                UNDER REVIEW...  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                              Adobe Muse: Bugs

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